Central Piedmont Community College

Associate of Arts - Business Administration

Awarded certificates in Entrepreneurship, Business Operations, and Business Management
Academic Honors - 4.0 GPA-President's List

Programs included courses in:

Financial Accounting; Managerial Accounting; Business Law; MicroEconomics; MacroEconomics; Introduction to Business; Principles of Management; Principles of Marketing; Entrepreneurship; Small Business Management; Human Resource Management

Program Manager
Real Estate Services Co.

2016 to Present

Licensed commercial real estate broker (NC Broker License #277166) providing project management, site acquisition services, and data acquisition & analysis for telecommunications service providers.

Organize key external site development teams, including land use specialists, attorneys, construction, environmental, engineering, and telecom teams to construct commercial telecommunications networks.

Produce decision-support strategy tools, including use requirements gathering analysis, visual data presentation tools, and scorecards.

Acquire GIS mapping, historical property records, environmental, and telecommunications data that is used to develop actionable business intelligence reports.

Perform data mining, geospatial data mapping, & cluster and layer overlay analysis.

Interpret zoning ordinances to create site and layer visualizations, including maintaining buffering and proximity requirements.

Manage multi-year, multi-million-dollar data capacity project portfolio, including acquisition of land use rights.

President | Solutions Architect
Forecast InfoTech Corp.

2007 to 2015

Executive manager for an IT advisory firm, focused on professional IT services and products to EdTech, government agencies, and commercial businesses.

• Founded organization by designing business model, developing business plan, and acquiring investors.
• Provided broad understanding of information technology and solution delivery to project stakeholders.
• Solved complex IT problems by leading cross-functional teams to solicit technical requirements, provide analysis, and complete enterprise software projects.
• Developed custom IT solutions in network security, desktop applications, and backup/ disaster recovery.
• Recruited, selected, and developed sales team, development staff, and outside contractors.
• Negotiated all partner agreements with channel partners, distributors, and outside contractors.
• Developed custom IT solutions in network security, desktop applications, and backup/ disaster recovery.
• Conducted client software audits and created software asset programs to reduce risk and waste.
• Clients included NASA, the U.S. Dept. of Defense, research facilities, K-12 school districts, and universities.
Conceptualized, developed, and debugged applications using SDLC in web development, e-commerce, payment processing, and inventory control.
• Designed information systems and business processes for retail, construction, real estate, and industrial clients.
• Crafted professional software training programs for accounting and inventory control packages.
  
  

Business Development Manager
SchoolWorld Software

2001 to 2007

Regional manager for an national software reseller, focused on client acquistion, account development, and overall sales performance.

• Negotiated multi-year software license contracts for universities, school districts, federal and state agencies, and health-care facilities.
• Identified and developed relationships with senior IT executives, via phone, face to face, and through partners to create net new business opportunities.
• Sold comprehensive IT security product lines: end-to-end security software including anti-virus, VPN, Firewall, IDS, and content filtering.
• Opened and developed 228 new accounts, which produced over $12 million in sales revenue.
• Set all leading and lagging sales metrics to forecast buying behavior and reduce churn rate.

Territory Sales Manager
Software Express Inc.

1999 to 2001

Sold enterprise software, reporting, and data security solutions to public-sector accounts within the 7-state Mid-Atlantic region for a software solution provider.

• Managed $6 Million sales, marketing, and travel budget.
• Revamped pricing and promotions strategy to transition to best-value competitive strategy.
• Created CRM and order processing linkages to provide pipeline transparency and residual opportunities.
• Coached sales team in methods to identify and acquire new clients, enabling sales metrics attainment.
• Developed commission plans to incentivize GP growth, account penetration, and new client acquisition.
• Conducted sales presentations and product training to increase organizational product knowledge.
• Increased territory volume license purchases from $500k to $6.2M.